Privacy Policy

Overview

At Ship2Trinidad, we take data privacy and protection seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services. By using our platform, you consent to the practices described in this policy.

We collect and store certain information that you provide to us, such as your name, email address, your account password, your billing and shipping addresses, contact number and any other information you choose to provide. This information is used to personalize your experience, improve our services, and communicate with you.

We are committed to protecting the confidentiality of your personal information and have implemented appropriate security measures to prevent unauthorized access, use, or disclosure. However, it is important to note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We respect your right to privacy, and you have the option to delete your account and any associated data at any time. Upon deletion of your account, we will promptly remove your personal information from our active databases. However, please note that some information may be retained in our backup systems for a limited period or as required by law.

We do not sell or rent your personal information to third parties. However, we may share certain information with trusted third-party service providers who assist us in delivering our services. These third parties are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

By using our services, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices or wish to exercise your right to delete your account, please contact us at info@ship2trinidad or call us 1(868)-235-4909 (Mon - Fri).

Please review this Privacy Policy periodically, as we may update it from time to time to reflect changes in our practices or applicable laws. Your continued use of our services after any modifications to this Privacy Policy constitutes your acceptance of the updated policy.

Thank you for trusting Ship2Trinidad with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

Cookies

This Cookie Policy describes how Ship2Trinidad uses cookies and similar technologies on our website to enhance user experience and provide secure login functionality. By using our website, you consent to the use of cookies as described in this policy.

What are cookies? Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help us recognize your device and remember certain information about your visit, such as your preferences, login details, and browsing activities.

How do we use cookies? At Ship2Trinidad, we use cookies to facilitate the login process for our users. These cookies allow us to recognize you when you visit our website and automatically log you into your account, providing a seamless user experience. The information stored in these cookies is encrypted and securely transmitted to protect your privacy.

Types of cookies we use:

1. Strictly necessary cookies: These cookies are essential for you to navigate the website and use its features. They enable basic functionality, such as user authentication, account access, and remembering your cookie preferences. Without these cookies, certain parts of our website may not function properly.

2. Performance cookies: These cookies collect anonymous information about how visitors use our website, such as the pages they visit and any errors encountered. This helps us improve the performance and usability of our website by identifying areas for optimization.

3. Functionality cookies: These cookies remember your preferences and choices, such as language selection and customization settings. They allow us to provide enhanced and personalized features to improve your browsing experience.

Managing cookies: You can control and manage cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline or delete cookies if you prefer. However, please note that blocking or deleting cookies may affect the functionality and performance of our website and may require you to manually enter your login details each time you visit.

Third-party cookies: We do not use third-party cookies for tracking or advertising purposes on our website. We solely use cookies to enhance the login functionality and improve your overall experience.

Updates to this Cookie Policy: We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on our website, and by continuing to use our website, you agree to the revised policy.

Contact us: If you have any questions or concerns regarding our use of cookies or this Cookie Policy, please contact us at [email protected] or call 1(868)-235-4909  .

By using our website, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described herein.

Who we share your data with

We respect your privacy, thus we do not share your information with any 3rd party services.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you initiate an account deletion process, our team verifies the request and confirm the process upon getting consent from you either via email or over phone. Once the account is deleted, all the information regarding your account gets deleted. We retain only emergency information like, your name, email and contact number for any further query from the Government and Security agencies in case of fraud and criminal offenses. But those information is not publicly available or shared with anyone. After an year, those information gets deleted. If you have any question regarding this, please contact us at [email protected] or call 1(868)-235-4909  .

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can request for your account deletion from your MY ACCOUNT page. Our team confirms and verify your request and upon verification be successfully completed, the account and related information gets deleted. If you have any question regarding this, please contact us at [email protected] or call 1(868)-235-4909  .